Honest, Knowledgeable, Excellent!! Customer service is A+++. If there was a rating above 5 stars, I would give that! Last year another business recommended that I go to Griffith Automotive for an alignment. They aligned my car & it was excellently done. Last week, I had a quick oil change at a place near my apt. They had my oil change records, did a quick inspection & gave me a list of repairs. Because I was so positively impressed with Griffith Auto, I told them what the repair list said. They told me to bring my car in & they would give me a free inspection to make sure that my car needed that particular work & parts. They agreed that the timing belt needed replacing bc it was very old. My car had also been making a squeaking sound (maybe belts) & something felt loose under the hood. When Griffith Auto changed the timing belt, they noticed that the motor had old bolts thereby making the motor loose. Other parts & the belts needed tightened. I would've lost my engine & car. Griffith Automotive not only did an excellent job on replacing my car's timing belt, they also tightened the loose parts in my car at no additional charge. They were less expensive than the other quote and they told me I didn't need a couple of parts the oil change business had said I should get. Griffith Auto inspected & gave me a list of the work that would need to be done in the future (I have an older car), & let me know the order of importance of the maintenance I needed. I can definitely say that I will be having them service my car. They won me as a customer with their friendly & knowledgeable staff. They're honest & fair. They are very experienced & professional. They care about their customers. They guarantee their work & gave a lifetime warranty on the parts. I highly recommend Griffith Automotive Repair Service. They're worth more than 5 stars!!!